Legal

Privacy Policy

Effective July 18, 2026

This Privacy Policy explains how ARTWALL collects, uses, shares, protects, and retains personal information when you visit getartwall.com, contact us, or purchase digital artwork.

ARTWALL operates from Alberta, Canada. By using the website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact information: your name, email address, and the contents of messages you send to us.
  • Purchase information: products purchased, order identifiers, payment status, billing location, and related transaction details.
  • Technical information: IP address, browser type, device information, referring pages, and basic server or security logs.

When checkout is enabled, payment information will be processed by Stripe. ARTWALL will not directly store complete payment-card numbers.

2. How We Use Information

We may use personal information to:

  • Process purchases and provide digital downloads.
  • Send receipts, order confirmations, and service messages.
  • Respond to questions and customer-support requests.
  • Prevent fraud, misuse, security incidents, and unauthorized access.
  • Maintain, troubleshoot, and improve the ARTWALL website.
  • Meet accounting, tax, regulatory, and legal obligations.

We will not use personal information for a materially different purpose without obtaining consent where required.

3. Service Providers

We may share limited personal information with service providers that help us operate ARTWALL, including:

  • Stripe for payment processing and fraud prevention.
  • Vercel for website hosting and deployment.
  • Cloudflare for domain, DNS, and email-routing services.
  • Email providers used to receive and respond to support messages.
  • Professional advisers or authorities where reasonably necessary or required by law.

These providers may process information in countries outside your province or country. Information processed elsewhere may be subject to the laws of that jurisdiction.

4. Cookies and Analytics

ARTWALL does not currently use advertising cookies. Essential technical information may still be processed by our hosting, security, and payment providers to operate the website safely.

If we introduce analytics, advertising technologies, or non-essential cookies, we will update this policy and provide consent controls where required.

5. Information Retention

We retain personal information only for as long as reasonably necessary to complete transactions, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and satisfy legal obligations. Information that is no longer required will be deleted, anonymized, or securely disposed of where reasonably possible.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent, or request deletion of information.

Some information may need to be retained for transaction records, fraud prevention, legal compliance, or other permitted purposes.

8. Children’s Privacy

ARTWALL is not directed to children, and we do not knowingly collect personal information from children. Please contact us if you believe a child has provided personal information through the website.

9. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date.

10. Contact Us

Questions, access requests, corrections, or privacy concerns may be sent to support@getartwall.com.